Frequently asked questions
Answers to what we are asked most. If you cannot find yours, get in touch.
32 questions found
Consultation
What does the first appointment include?
A review of your teeth, gums and bite, and an explanation of the options that apply to your case, with their timeframes and their limits. If radiographs or records are needed, they are taken at that appointment.
How much does the consultation cost?
The price of the consultation is pending confirmation by the clinic. Message us on WhatsApp or use the form and we will tell you before booking, with no obligation.
Do I have to decide on treatment at the first appointment?
No. The consultation is there for you to understand your situation and the alternatives. You can take the plan away, think it over and decide later.
Can I do the treatment in phases?
In most cases yes. The plan sets an order of priorities, starting with what compromises health — decay, gums — before addressing appearance.
Smile design
Is smile design a single procedure?
No. It is a plan that may combine several: veneers, whitening, contouring or rehabilitation, depending on what your case needs. The plan is defined by the prior diagnosis.
View the treatment: Smile designCan I see the result before it becomes definitive?
Yes. The shape and position you are after are agreed with you, and the proposed result is checked before it is made definitive.
View the treatment: Smile designHow long does the procedure take?
It depends on the scope of the plan and the number of teeth involved. It is estimated at the consultation, once the starting point and the goal are known.
View the treatment: Smile designCan smokers have this treatment?
Yes. The procedure is the same. Note that tobacco encourages staining of the materials and affects gum health, which is taken into account when planning.
View the treatment: Smile designVeneers
Composite or ceramic? Which is right for me?
Composite is worked directly in the mouth, usually requires less tooth reduction and is repairable. Ceramic is made in a laboratory and resists staining better. The choice depends on how much tooth structure remains, aesthetic demands and habits such as grinding.
View the treatment: Ceramic veneersDo the teeth need to be filed down?
It depends on the case and the material. The amount of preparation is defined during planning, according to the thickness the result requires. Composite veneers usually need less preparation.
View the treatment: Composite veneersCan they be repaired if they fracture?
A composite veneer can usually be repaired without redoing it completely. A fractured ceramic veneer normally has to be remade.
Whitening
Does whitening damage enamel?
Whitening carried out under professional supervision acts on stains within enamel and dentine. A prior assessment matters: sensitivity, gum recession or worn enamel affect the protocol and, in some cases, make the treatment inadvisable.
View the treatment: Teeth whiteningWill my teeth be sensitive afterwards?
Sensitivity can appear during or after treatment. It is usually temporary and settles over the following days. If you already have sensitivity, mention it beforehand: it affects the protocol used.
View the treatment: Teeth whiteningHow long does the result last?
It depends on diet, tobacco and hygiene. It is not a permanent result, and the rate at which it fades varies a lot between people.
View the treatment: Teeth whiteningDoes it whiten crowns and veneers too?
No. Restorations, crowns and veneers keep their original colour. If you have visible restorations, the order of treatment should be planned so the final colour matches.
View the treatment: Teeth whiteningImplants
Does getting an implant hurt?
Placement is carried out under local anaesthetic. There may be swelling and discomfort afterwards, managed with the instructions provided after the procedure.
View the treatment: Dental implantsHow long until I have the final tooth?
The implant needs a period to integrate into the bone before the final restoration. The timeframe depends on the case and on whether prior regeneration is needed; it is estimated at the consultation.
View the treatment: Dental implantsCan anyone have implants?
Most people who have lost one or more teeth may be candidates, but sufficient bone and healthy gums are required. Certain general health conditions and smoking affect the outcome and are assessed case by case.
View the treatment: Dental implantsOrthodontics
Is there an age limit for orthodontics?
It is also carried out in adults. What changes compared with childhood is that growth can no longer be used, which shapes the type of plan and sometimes its duration.
View the treatment: OrthodonticsBrackets or aligners?
It depends on the movement required. Not every case is equally suited to aligners. The type of appliance is decided at the consultation, after diagnosis.
View the treatment: OrthodonticsAre retainers compulsory once treatment ends?
The retention phase is part of the treatment, not an optional extra. Without retention, teeth tend to drift back towards their previous position: this is an expected biological response, not a failure of the treatment.
View the treatment: RetainersPayments and scheduling
Do you publish prices?
We do not publish prices on the website because every plan depends on the diagnosis. After the consultation you receive a detailed quote with the phases and what each one includes.
Which payment methods do you accept?
Payment methods and financing options are pending confirmation by the clinic. Ask us on WhatsApp and we will let you know before booking.
What are your opening hours?
Opening hours are pending confirmation. Message us on WhatsApp and we will arrange an appointment at a time that suits you.
How do I book an appointment?
You can message us on WhatsApp or fill in the consultation form. We will contact you to arrange a day and time.
International patients
Do you treat patients from other countries?
Yes. For patients from outside Bogotá we arrange an initial remote consultation and group the in-person sessions to reduce the number of trips.
How many days do I need to be in Bogotá?
It depends on the treatment and on whether it requires phases separated in time. After the initial remote consultation we give you an indicative estimate so you can plan the trip. We do not commit to a fixed duration before assessing your case.
Do you speak English?
You can write to us in Spanish or English and we will reply in whichever you prefer. The languages available during in-person appointments are pending confirmation by the clinic.
What do I need to send before travelling?
Photographs of your smile, recent radiographs if you have them, and a description of what you want to change. With that we can give you guidance before you book flights.
Aftercare
How often should I have a dental cleaning?
Usually every three to six months. The exact frequency depends on your gum health, your hygiene and factors such as smoking.
View the treatment: Dental cleaningI grind my teeth at night. Does that affect treatment?
Yes. Grinding subjects restorations to forces they are not designed for and accelerates wear. In those cases a night guard is considered as part of the plan.
What do I do if something comes loose or fractures?
Let us know as soon as possible. A small problem caught early can usually be resolved simply; waiting can make it more complicated.